Terms of Service

Wellday Health LLC ("Wellday," "we," "us," "our") is a Missouri limited liability company. We operate the Wellday platform — wellday.com, our mobile applications, and the services described below (the "Services").

These Terms apply alongside our Privacy Policy, Telehealth Informed Consent, Subscription & Refund Policy, and other policies linked from the Services.

By using the Services, you agree to these Terms. If you don't agree, don't use the Services.

What Wellday does:

• Helps you build a free migraine profile
• Connects you with a licensed clinician for a paid clinical consultation
• Delivers your personalized Wellday Care Plan
• Coordinates fulfillment of any prescriptions written by your clinician
• Provides ongoing care, check-ins, and adjustments through Wellday Care subscription tiers
• Helps you navigate insurance, prior authorization, and manufacturer savings programs

What Wellday does not do:

• Wellday is not a medical practice and does not provide medical care.
• Wellday does not employ the clinicians who provide your care. Clinicians practice through Wellday Medical Affiliates — the licensed clinicians and clinical entities that contract with Wellday to provide medical care to patients on the Wellday platform — and are independent professionals responsible for their own clinical decisions.
• Wellday does not control or interfere with your clinician's clinical judgment.
• Wellday is not a pharmacy.
• Wellday does not bill insurance for our subscription services.

Wellday does not provide medical advice, diagnoses, or treatment recommendations. All clinical decisions are made by licensed clinicians based on their independent clinical judgment.

To use the Services, you must be at least 18 years of age, live in the United States in a state where Wellday operates, have legal capacity to enter into these Terms, have a device with internet access and (for video consultations) a working camera, microphone, and private location, and provide accurate information about yourself and your health.

To use most Services you'll need an account. You agree to:

• Provide accurate, current, complete information
• Keep your credentials confidential
• Update your information when it changes
• Notify Wellday immediately if you discover unauthorized access at security@welldayhealth.com
• Not share your account or use someone else's

You're responsible for what happens under your account.

The clinicians who provide your care are licensed healthcare professionals practicing through Wellday Medical Affiliates. Your clinician-patient relationship is with the clinician and the affiliated practice, not with Wellday.

Your clinician decides:

• Whether you are a candidate for treatment through the platform
• What treatment, if any, is appropriate
• What medications, if any, to prescribe
• How and when to follow up
• Whether to refer you to in-person care

Wellday does not tell clinicians what to prescribe, override clinical decisions, practice medicine, or provide medical advice through customer support, the website, or our digital guide Nora.

If a clinician determines that the Wellday platform is not appropriate for your condition, you'll be notified and your $119 consultation fee will be refunded.

Use of the Services involves telehealth — healthcare delivered using electronic communications between you and a clinician in a different physical location.

By using the Services, you confirm that you have read and agreed to our Telehealth Informed Consent, which describes the benefits, risks, and limitations of telehealth.

Telehealth is not a substitute for emergency care. If you are experiencing a medical emergency, call 911.

Subscription tiers: After your $119 clinical consultation, your clinician may recommend ongoing care through:

• Wellday Relief — $19/month, for occasional migraine days requiring acute treatment
• Wellday Prevention — $69/month, for frequent migraine days requiring preventive plus acute treatment

Pricing is current as of these Terms. We may update pricing with at least 30 days' notice; if you don't agree, you can cancel before the change takes effect.

Auto-renewal: Subscriptions automatically renew monthly until canceled. By subscribing, you authorize Wellday to charge your payment method at each renewal.

Cancellation: Cancel anytime through your patient portal, by email to support@welldayhealth.com, or through chat. No advance notice required. No fees. Your subscription will not renew after your current billing cycle ends.

What happens to your prescriptions when you cancel: Wellday stops scheduling new refill coordination, renewing prior authorizations, and providing ongoing care. Any prescriptions already at your pharmacy remain available according to your pharmacy's policies. Your clinician will not write new prescriptions or adjust existing ones after cancellation.

For full terms, see our Subscription & Refund Policy.

• Prescription medication costs (paid to your pharmacy or insurance)
• Lab tests or imaging if needed
• In-person care if your clinician refers you elsewhere

Most CGRP migraine medications cost $0–$5/month for commercially insured patients after Wellday coordinates prior authorization and manufacturer savings cards.

You agree to provide accurate health information, update it as it changes, use the Services for personal non-commercial use, conduct telehealth consultations privately, comply with all applicable laws, and not misuse the Services for fraud or to harm the platform or other users.

See our Privacy Policy.

Wellday owns all rights to the Services, including the website, app, content, branding, and underlying technology. You receive a personal, limited, revocable, non-transferable license to use the Services for non-commercial use. You may not copy, modify, distribute, or create derivative works without our written permission.

We don't guarantee that the Services will be uninterrupted or error-free. We don't guarantee specific medical outcomes. Migraine treatment varies by individual.

This limitation does not apply to liability that cannot be limited under applicable law.

You agree to indemnify and hold Wellday and its affiliates harmless from any claims, damages, or expenses (including reasonable attorney fees) arising from your violation of these Terms or your misuse of the Services.

The arbitration will be administered by JAMS or AAA under their applicable rules. The arbitrator's decision will be final and binding.

Exceptions: Either party may bring an action in small claims court, or seek injunctive relief in court for intellectual property infringement or unauthorized access.

Opt-out: If you don't want to be bound by arbitration, send written notice to legal@welldayhealth.com within 30 days of first accepting these Terms with your name and a statement that you are opting out.

These Terms are governed by Missouri law. Disputes not subject to arbitration must be brought in federal or state courts in Jackson County, Missouri.

You may terminate your account anytime by canceling your subscription and emailing privacy@welldayhealth.com to request closure.

We may suspend or terminate your account if you violate these Terms, misuse the Services, or pose a safety risk. Sections that should reasonably survive termination — arbitration, limitation of liability, indemnification, intellectual property, and governing law — continue to apply.

We may update these Terms. For material changes, we'll notify you at least 30 days before they take effect. Continued use means acceptance.

These Terms (with the Privacy Policy, Telehealth Consent, and Subscription & Refund Policy) are the entire agreement between you and Wellday. If any part is unenforceable, the rest remains in effect. Wellday Medical Affiliates are third-party beneficiaries of provisions that protect them.

legal@welldayhealth.com